Frequently Asked Questions

  • The appraised value of an item depends on its karat, weight and appearance, thus we cannot give you a rate online. You may bring your gold jewelry item to any CPJ branch nearest you for the exact value. Appraisal is free of charge.

  • No, CPJ only accepts gold jewelry items as collateral for a loan.

  • No, you may only renew your pawn at the branch where you pawned the item.

  • Yes. To ask a representative to renew or redeem a pawn, please ensure that the pawner has filled-out and signed the required field at the back of the pawn ticket. The representative should present his/her valid ID and the pawner’s valid ID along with the signed pawn ticket.

  • The pawn ticket is needed when you renew or redeem your pawn. If lost, you will be asked to provide an Affidavit of Loss upon renewing or redeeming your item. Affidavit of Loss is available at any of our branches for P100.00. You must bring an ID as proof that you are the pawner.

  • Yes. We offer a 3 months layaway plan with a minimum of 10% downpayment of the actual jewelry price.